In short
Twenty is a modern open-source CRM focused on managing customers, contacts, companies and sales opportunities. Dolibarr is a modular ERP and CRM that also covers quotes, invoicing, stock, projects or HR. Twenty suits a sales focus; Dolibarr suits managing more business areas in one tool.
Comparison
| Aspect | Twenty | Dolibarr |
|---|---|---|
| Type | CRM | Modular ERP and CRM |
| Focus | Customers, contacts and opportunities. | All-round management: sales, invoicing, stock, projects. |
| Interface | Modern, data-grid style. | Classic, highly configurable by module. |
| Customisation | Custom objects and fields. | Module activation and extra fields. |
| Hosting | Self-hosted or the project’s cloud service. | Self-hosted or specialised hosts. |
When to choose each
- Twenty: sales teams that need to track opportunities and customer relationships with agility.
- Dolibarr: SMEs that want quotes, invoicing and stock or project control in one tool.
- Both: when sales prefers an agile CRM and administration needs an ERP.
Before deciding
- List the processes currently run in spreadsheets or email.
- Check which invoicing requirements apply to your company and what each tool covers.
- Try both with realistic sample data before migrating.
- Work out the total cost: hosting, maintenance, training and tailoring.