Connectivity · Business telephony

IP PBX and IP telephony for businesses

We install IP PBX and IP telephony systems for businesses in Valencia: an extension for every desk, calls that follow staff to their mobile and a reception that answers and transfers without losing customers along the way.

In short

Domotica Valencia installs and configures on-premise IP PBXs for businesses, with desk, DECT and WiFi phones and a mobile app. It covers extensions, welcome menu, queues, voicemail, call recording where appropriate, door intercom and paging integration, and linking several sites. We work with the Grandstream ecosystem.

Who it is for

  • Offices and professional firms
  • Clinics and health centres
  • Hotels and care homes
  • Warehouses, workshops and shops

What is included

01

Needs analysis

Desks, lines, hours, queues and how you work.

02

IP PBX

Installation and programming of the PBX at your office.

03

Handsets

Desk, DECT and WiFi phones to suit each role.

04

Mobility

Your mobile as an extension with the PBX app.

05

Integrations

Door intercom, paging, analogue lines and multiple sites.

06

Network-ready

PoE switches and voice prioritisation for clear calls.

What an IP PBX solves

  • Missed calls because nobody is at the desk: ring groups and mobile forwarding.
  • Callers who do not know whom to ask for: welcome menu and queues.
  • Out of hours: message, voicemail to email or forwarding to the on-call phone.
  • Remote working: the same extension at home, in the office and on the mobile.
  • Several sites: free internal calls between offices.

On-premise PBX, with the carrier you choose

We install the PBX at your premises, so configuration and recordings stay under your control and internal calls keep working even if the internet fails. External calls go through the SIP carrier of your choice, and current numbers can usually be kept through porting.

Frequently asked questions

Can I keep my current numbers?

Usually yes, by porting them to a SIP carrier. We check this before planning the switch.

Will my existing analogue phones work?

They can keep working through adapters or gateways, as can faxes and other analogue equipment.

What if the internet goes down?

With an on-premise PBX, internal calls, the door intercom and paging keep working. External calls can use a backup line if configured.

Contact

Shall we talk about your project?

Tell us what you need and what stage you are at. We will get back to you to arrange a site survey or a proposal.

+34 605 660 658 info@domoticavalencia.es Valencia and metropolitan area