Guides

Akuvox SmartPlus: the intercom on your phone

The app is what IP intercom users value most: answering callers and opening the door from anywhere. This is how it works with Akuvox.

Augusto Martini Chacon · Domotica Valencia · Updated:

In short

SmartPlus is Akuvox’s intercom app and cloud service. It lets residents answer video calls from the door station, open the door remotely, monitor the entrance, receive alerts and issue virtual keys. For managers it allows devices and residents to be managed from a browser. It is a subscription service.

What can the resident do?

  • Answer the door station’s video call on the phone, at home or away.
  • Open the door remotely.
  • View the entrance camera live.
  • Receive alarm alerts and messages from the property manager.
  • Issue virtual keys to visitors, for example for a specific time window.

What is My MobileKey?

It is Akuvox’s Bluetooth mobile key for compatible door stations. The phone acts as the credential: you open by waving your hand near the station or from a button in the app, with no card. According to the manufacturer, the credential is encrypted with AES-256 and integrates with its access management system.

What does the property manager or company gain?

  • Adding and removing residents or employees without touching the devices.
  • Managing cards, codes and time-based permissions.
  • Maintaining and updating many stations remotely.
  • Sending notices to the monitors and the app.

What works without the cloud?

Local functions and functions that depend on the cloud
FunctionWithout cloudWith cloud
Station calling the home monitorYesYes
Opening with code, card or faceYesYes
Answering and opening from the phone away from homeNoYes
Remote management of residents and devicesWith your own serverYes

Frequently asked questions

How much does the subscription cost?

It depends on the type of project and the licences. We itemise it in the quote, so you know what is a one-off payment and what is annual.

Can several family members use the app?

Yes, each user with their own account linked to the home, according to the licences purchased.

Is opening the door from an app secure?

The app requires an account linked to the home. We also recommend a separate network for the intercom and unique passwords on each device.

What happens if I change phone?

You sign in on the new phone with the same account. Bluetooth keys are re-paired from the app.

Contact

Shall we talk about your project?

Tell us what you need and what stage you are at. We will get back to you to arrange a site survey or a proposal.

+34 605 660 658 info@domoticavalencia.es Valencia and metropolitan area