Guides

IP video intercom: how it works

An IP video intercom sends the door call to monitors, phones or the PBX and integrates with the rest of the installation. This is how it works.

Domotica Valencia · Updated:

In short

An IP video intercom is an outdoor station with a camera that connects to the data network instead of a proprietary bus. You can answer the door from monitors, IP phones or your mobile, open remotely, log visits and integrate it with home automation, the PBX and access control.

How it differs from a traditional intercom

IP video intercom versus bus systems
AspectBus intercom (2-wire)IP video intercom
CablingManufacturer’s own bus.Data network, often PoE-powered.
Where it is answeredMonitors from the same manufacturer.Monitors, IP phones, PBX and mobile.
IntegrationLimited or via gateways.Standard protocols such as SIP.
ExpansionTied to the manufacturer’s range.More flexible.

What it brings to a home or business

  • Answer the door from your phone while away.
  • Let in couriers or carers when you are not home.
  • See the image on the automation panel or TV.
  • Log calls and entries with images.
  • In businesses, route the call to reception or the PBX.

In apartment buildings

If the building has a bus intercom, the outdoor station can be replaced with an IP one or the flat integrated through a compatible gateway. The decision affects all residents and usually needs the community’s agreement.

Frequently asked questions

Does it need internet to work?

Inside the building it runs on the local network. Internet is only needed to take calls on your phone while away.

Can it integrate with the phone system?

Yes, if both use SIP: the door station registers as another extension and any phone can answer and open.

Contact

Shall we talk about your project?

Tell us what you need and what stage you are at. We will get back to you to arrange a site survey or a proposal.

+34 605 660 658 info@domoticavalencia.es Valencia and metropolitan area