Guides

Which UniFi Cloud Gateway to choose

The Cloud Gateway is the centre of a UniFi installation: router, firewall and console in one device. Choosing the right model avoids running short of speed, ports or camera capacity.

Augusto Martini Chacon · Domotica Valencia · Updated:

In short

A UniFi Cloud Gateway is chosen on four criteria: internet line speed, number of devices and sites, whether it will record cameras with UniFi Protect, and whether it is rack-mounted or sits on a desk. Cloud Gateway Ultra, Max and Fiber cover small and medium sites; Dream Machines, large sites; and Enterprise Firewalls, critical networks.

Current Cloud Gateway range

UniFi Cloud Gateways and their use
ModelHow Ubiquiti describes itWhere it fits
UniFi Express 7Super-compact, mesh-scalable 10G gatewayHomes and small premises. Runs UniFi Network only.
Cloud Gateway UltraIdeal for small-to-medium networksOffices and shops that only need networking.
Cloud Gateway MaxThe complete UniFi experience for small-to-medium sitesSites that also want cameras or door access.
Cloud Gateway FiberDesktop 10G gateway with integrated PoE switchFast fibre lines with a few PoE devices.
Dream Router 710G gateway with integrated WiFi 7 and PoE switchHomes and small offices wanting everything in one device.
Dream WallDesigned for limited spacePremises without a comms cabinet.
Dream Machine Pro, SE and Pro MaxFor large-scale deployments; the SE adds a PoE switchBusinesses with a rack, many cameras or several networks.
Cloud Gateway Industrial and Dream Router 5G MaxMulti-WAN with SIM and integrated 5GSites without fibre, building sites and remote locations.
Enterprise FirewallFor the most demanding networksHead offices with high availability.

Four questions to choose

  • How fast is the line? With 1 Gbps fibre or faster, a model with 2.5 or 10 GbE ports and the capacity to inspect traffic at that speed is advisable.
  • Will it record cameras? UniFi Protect needs storage: a gateway with a drive or a separate UNVR recorder.
  • How many devices and networks are there? Each model supports a maximum number of UniFi devices and users.
  • Where will it be installed? Desktop, wall or 19-inch rack, with or without a fan.

Common firewall functions

Traffic inspection uses capacity: real speed with IDS/IPS enabled is lower than the device’s nominal speed. We take this into account when sizing.

  • Zone-based firewall and VLAN-separated networks.
  • Intrusion detection and prevention (IDS/IPS).
  • WireGuard and OpenVPN server for remote work.
  • Site-to-site VPN with IPsec or OpenVPN, and Site Magic to join UniFi sites.
  • Several internet lines with automatic failover.
  • On high-end models, a second standby gateway that takes over if the first fails.

Common mistakes

  • Choosing a model without storage on price and then finding it cannot record cameras.
  • Leaving the operator’s router in front without bridge mode, causing double address translation.
  • Not allowing enough PoE ports for access points and cameras.
  • Installing a fan-cooled rack unit in a quiet work area.

Our recommendation by type of site

This is a guide. The final model is decided with the contracted line, the number of cameras and expected growth.

Indicative gateway by site
SiteStarting point
Home or small officeDream Router 7 or UniFi Express 7 with additional access points.
Small office or shopCloud Gateway Ultra, or Max if there will be cameras.
Office with fast fibreCloud Gateway Fiber.
Business with rack and camerasDream Machine Pro, SE or Pro Max.
Critical siteEnterprise Firewall with a second unit on standby.

Frequently asked questions

Can I use the UniFi gateway with my operator’s router?

Yes. The usual approach is to put the operator’s router in bridge mode, or replace it if the line allows, so the UniFi gateway manages the whole network.

Do all gateways record cameras?

No. A model with storage or a UNVR recorder is needed. UniFi Express, for example, runs UniFi Network only.

What happens if the gateway fails?

The network loses internet access until it is replaced. With automatic configuration backups, the new device is restored quickly. Critical sites install a second standby gateway.

Does it work with two internet lines?

Yes. Cloud Gateways support several connections, for example fibre and 5G, with automatic failover.

Contact

Shall we talk about your project?

Tell us what you need and what stage you are at. We will get back to you to arrange a site survey or a proposal.

+34 605 660 658 info@domoticavalencia.es Valencia and metropolitan area